Privacy Policy

1. Introduction

Hadithi ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform, including our website and mobile application (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

2. Information We Collect

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Service.
• Process purchases, payouts, and manage your wallet.
• Deliver books you have purchased or rented.
• Authenticate users and prevent fraud.
• Communicate with you about your account, updates, and support requests.
• Improve the Service and develop new features.
• Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers: payment processors (e.g. M-Pesa/Safaricom), email delivery, hosting, and analytics.
• Other users: sellers' public profile (name, photo, books) is visible to buyers.
• Legal authorities: when required by law, court order, or to protect rights and safety.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain your personal information as long as your account is active or as needed to provide the Service. We retain transaction records for as long as required by applicable tax and accounting laws. You may request deletion of your account at any time.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information.
• Withdraw consent for optional processing (e.g. analytics cookies).
• Lodge a complaint with the Office of the Data Protection Commissioner (Kenya) or your local data protection authority.

To exercise these rights, contact us at peter@uhandisihub.com .

7. Security

We use industry-standard safeguards (encrypted connections, hashed passwords, access controls) to protect your information. However, no method of transmission or storage is 100% secure. You are responsible for keeping your account credentials confidential.

8. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. International Transfers

Your information may be processed on servers located outside your country. By using the Service, you consent to such transfers, carried out with appropriate safeguards.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be announced via the platform or by email. Continued use of the Service after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

Questions about this Privacy Policy can be directed to: